Episode 18

Ei x Chester Elton: How Do We Manage Anxiety At Work?



Chester Elton

Author of “Anxiety at Work” & “Leading with Gratitude”

Episode Summary

In this episode, Mollie Jean De Dieu and Chester Elton talk about how anxiety impacts the workplace. How exercising empathy and building trust between employees and leaders lead to emotional safety. They discuss how gratitude and normalizing and accepting human emotions in the workplace not only benefit the business, but also the people, the workforce, and their overall quality of life.

Chester Elton has spent 2 decades helping clients engage their employees and organizational strategy, vision, and values. In his inspiring and always entertaining talks, Chester provides real solutions for leaders looking to build culture, manage change, and drive innovation. Chester is the co-founder of The Culture Works, a global training company, and author of multiple award-winning, number 1 New York Times, USA today, and Wall Street Journal best-sellers; which have been translated into 30 languages and sold more than 1.5 million copies. These books are: “All In: How the Best Managers Create a Culture of Belief and Drive Big Results”, “The Carrot Principle: How the Best Managers Use Recognition to Engage Their Employees, Retain Talent, and Drive Performance”, “The Best Team Wins: The New Science of High Performance”, and his latest book, “Anxiety at Work: 8 Strategies to Help Teams Build Resilience, Handle Uncertainty, and Get Stuff Done”
His books have been called “fascinating” by Fortune magazine, and “creative and refreshing” by The New York Times. Chester has appeared on NBC’s Today Show, CBS News’ 60 Minutes, and is often quoted in Fast Company, Newsweek, and The Wall Street Journal. In 2020, Global Guru’s research organization ranked Chester #4 amongst the world’s top leadership experts, and #2 amongst the world’s top organizational culture experts. He recently ranked #9 in the top 200 biggest voices in leadership to watch for in 2022.

In this Episode:

1. Duck Syndrome

2. Workplace anxiety

3. Mental health issues increase in younger generation

4. Healthy workplace communication language

5. Trust and emotional safety in leaders and the workplace

6. Importance of making it safe to make mistakes, failures, and asking for help

7. Worker overload and burnout vs job security

8. Sympathy vs Empathy

9. Gratitude

Important Quotes:

"There is only one attribute to a leader that matters, and that is - empathy. If you are not empathetic, if people don’t believe that you care about them, none of the other stuff matters."

"Even in the hard times, there are things we can be grateful for. Change that mindset, reduce your anxiety."

"The 8th strategy is gratitude. Treat yourself and treat those around you with a little bit of gratitude - it lifts them up, and it lifts you up."

"Gratitude is an extremely effective way to lead your teams in business. If you lead with gratitude, you’ll have more engaged, happier employees. If you’re happy at work, you’ll be 150% more likely to be happy in your personal life."

"We’ve got responsibilities as leaders to send our people home happy, virtually or physically. It’s a great way to lead. It’s a great way to run a business. It’s an even better way to just live."

"Trust me on this one. That when you live a life of gratitude, you’re more relaxed, you’re more aware, you’re a better support to your spouse, your partner, your kids, your family, your community."

"When you put gratitude at the center of your life, it’s just a better way to live."

"The bravest thing you can do is ask for help."

"Having anxiety is a normal human behavior for us all to have and it’s okay to normalize it and to not to frown upon it in this flawless corporate landscape today."

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